Now.

Currently Working On

At Cyara I’m leading Unified Look 2026: a cross-product UI/UX audit and redesign across Core, Number Trust, Voice Assure, testRTC, ResolveAX, Botium and AI Observability. AI is in the loop from the audit through to high-fidelity Figma mockups, and everything is built to WCAG 2.1 A and AA on a shared component library.

I’m also shaping how the design team works inside Cyara’s AI-driven development lifecycle (AIDLC), and rolling out Pendo so design and product decisions have real usage data behind them.

Community

This year I stepped up from Strategy Advisor to Vice President of Vietnamese Aussies in IT (VAIT), a Melbourne-based nonprofit for Vietnamese Australians working in IT. Mostly that means community programs, meetups, and making the member experience across our digital platforms a little better.